Privacy policy

Effective Date: 2 October 2026

1. Introduction

Beeches Art Collective respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, place an order, contact us, join our mailing list or otherwise interact with Beeches Art Collective.

2. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name and contact details, including your email address and telephone number

  • Delivery and billing addresses

  • Order and purchase information

  • Payment and transaction information

  • Communications and enquiries you send to us

  • Marketing preferences

  • IP address, device information and information about how you use our website

  • Information collected through cookies and similar technologies

Payment details are processed securely by our payment providers and are not stored directly by Beeches Art Collective.

3. How We Use Your Information

We may use your personal information to:

  • Process, fulfil and deliver your orders

  • Take and process payments

  • Communicate with you about an order, return, commission or enquiry

  • Provide customer service

  • Manage returns and refunds

  • Improve our website, products and customer experience

  • Understand how customers use our website

  • Measure the effectiveness of our advertising and marketing

  • Send marketing emails where you have chosen to receive them

  • Prevent fraud and maintain the security of our website

  • Comply with our legal, accounting and tax obligations

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business. These may include:

  • Shopify, which hosts and powers our online store

  • Payment processors

  • Delivery and courier companies

  • Email and marketing service providers

  • Website analytics and advertising providers, including Meta and other platforms we use to advertise Beeches Art Collective

  • Professional advisers, accountants or authorities where required by law

We only share information where reasonably necessary for these purposes.

5. Marketing

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may contact you with new arrivals, collections, offers and news from Beeches Art Collective.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained within our emails or by contacting us at hello@beechesartcollective.com.

Unsubscribing from marketing will not prevent us from contacting you where necessary regarding an order or enquiry.

6. Cookies and Analytics

Our website uses cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and help us measure and improve our advertising.

Some cookies are essential for the operation of the website. Others, including analytics and advertising cookies, may only be used where appropriate consent has been provided.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

7. Advertising

We may use advertising services such as Meta to promote Beeches Art Collective and understand the effectiveness of our advertising.

These services may use cookies or similar technologies to understand interactions with our website and advertisements, subject to your cookie choices and applicable law.

8. International Customers and Data Transfers

Beeches Art Collective is based in the United Kingdom and we also sell to customers outside the UK, including the United States.

Some of the service providers we use may process or store personal information outside the UK. Where required, appropriate safeguards are used to protect personal information transferred internationally.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting legal, accounting and tax requirements.

10. Your Rights

Depending on where you live, you may have rights in relation to your personal information, including the right to request access to, correction of or deletion of your personal information, and in some circumstances to restrict or object to its processing.

You may also withdraw consent where we rely on consent to process your information.

To make a request, please contact us at hello@beechesartcollective.com.

If you are based in the UK, you also have the right to raise a concern with the Information Commissioner's Office (ICO).

11. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page with the relevant effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Beeches Art Collective
Beeches
Upton Bishop
Herefordshire
HR9 7UD
United Kingdom

Email: hello@beechesartcollective.com